3 IT Areas Where Your Business Might Need Help

Base Solutions LLCOutsourcing

Outsourcing operations to IT service providers is common among small and midsize businesses (SMBs), according to a CompTIA survey. More than 70 percent of the 500 SMBs participating in the survey said that they use an outside IT firm at least occasionally. Most often, the SMBs hire the IT service providers to troubleshoot computer and network problems as well as … Read More

5 Ways a Managed Services Provider Can Make Your Life Easier

Base Solutions LLCOutsourcing

Managed services providers (MSPs) are lifesavers for business owners and executives to manage their IT equipment and services. Among many other things, MSPs update software, provide data backup solutions, and keep files safe from hackers. As the industry trade group CompTIA noted in a March 2015 report, over 70% of small and midsize businesses (SMBs) used a third-party IT company … Read More

What MSPs’ Uptime Promises Really Mean

Base Solutions LLCOutsourcing

The term "uptime" describes the amount of time that a network or Internet connection is available, and is one of the most important metrics used to measure the performance of a managed service provider (MSP). As one might expect, the opposite of uptime is "downtime," which is the amount of time that the network or Internet connection is unavailable. MSPs’ … Read More